Contact Us

Contact the Store

In keeping with our published standards, hexclad provides customer support for product questions, orders, delivery, returns, exchanges, payments, and privacy requests. As a service commitment, customer service operates Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Email, Phone, and Address

Consistent with these terms, customers can write to Support@hexclter.shop or telephone (802) 533-7682. In practical terms, written correspondence may be directed to 21 Elsom Pkwy, South Burlington, Vermont 05403, United States.

Order Changes and Returns

Where applicable, order-related messages should include the order number and relevant details for faster review. In practical terms, contact us before shipment for a cancellation request, while shipped orders follow the Refund Policy.

Merchant and Contact Details

Business name: hexclad
Brand/store name: hexclad
Email: Support@hexclter.shop
Phone: (802) 533-7682
Physical and return address: 21 Elsom Pkwy, South Burlington, Vermont 05403, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)